The Transport Infoline website will help you and your carer/s plan your trip by allowing you to search for bus and rail services, which meet your needs. To access the trip planner on the Transport Infoline website go to: www.131500.info

The Trip Planner also provides an advanced search option to assist people who use a wheelchair or have a mobility disability. The advanced search provides point-to-point travel information using only rail stations and bus services/stops that are rated as accessible.

If you have difficulty accessing any information on the website, please phone 131 500 to speak with an Information agent. This service is available between 6:00am - 10:00pm daily, seven days a week. Please note this service is available in English only

Accessing Transport Information for Pilgrims who are deaf or hearing impaired or have a speech impediment

If you are deaf or hearing impaired or have a speech impediment, which makes speaking on a phone difficult, you can access transport information using the Teletypewriting Service. Please call 1800 637 500 to access this service. Please note this service is available in English only.

Pilgrim with a Disability & Carer transport passes

As a registered pilgrim with a disability or carer, your Pilgrim Passport entitles you to free transport on the bus and rail networks within the Sydney suburban area during the week of WYD08.

Packages A and B
This pass is included in Packages A and B and is valid from Monday 14 July to Monday 21 July. It covers all train and public bus transport within the Sydney suburban area.

Package C
The pass included in Package C is valid for the weekend of July 19-21. It covers all train and public bus transport within the Sydney suburban area.

Wheelchair Accessible Stations on the CityRail Network

Only stations marked as wheelchair accessible and/or assisted access stations provide level or ramped access suitable for pilgrims using a wheelchair or scooter.

For a full list of wheelchair accessible stations, please refer to the CityRail website Accessing CityRail for customers with disabilities for further information

For telephone numbers of wheelchair accessible stations please refer to the Accessing CityRail brochure. This brochure is available at CityRail stations, by phoning the Transport Infoline 131500, or by visiting www.cityrail.info/facilities . Please note this service is available in English only.

Train travel for pilgrims who are Blind or Vision Impaired

Guide dogs and assistance dogs are permitted on all public transport services.

Many of the stations on the CityRail accessible stations have hazard warning tactile tiles installed along the edge of platforms. These warning tiles consist of a 600mm wide strip of raised tactile domes, which are 600mm deep and are usually located behind the yellow line (approximately 750mm from the edge of the platform).

Some stations have also been fitted with directional tiles to assist people, who are blind or vision impaired, to locate stairs and to navigate along concourse areas. To check the location of tactile tiles please contact the station for information or check the station on the CityRail website: www.cityrail.info/facilities .

Train travel for Pilgrims who are Deaf of Hearing Impaired

A large majority of CityRail station booking offices are fitted with hearing loops to assist people who have a hearing impairment.

Visual train timetable and route information is available at all CityRail stations both within the station and on individual platforms. At many stations, the platform information screen will provide a rolling list of stations serviced by the approaching train as well as information on when the train will arrive.

Please visit the CityRail website Accessing CityRail for customers with disabilities for further information.

Travelling by Bus

Whilst accessible rail stations provide an efficient way for pilgrims with a disability and their carers to travel, some pilgrims and their carers may need to access bus services. Many bus routes feature low-floor wheelchair accessible buses, which are generally also easier to access for all people with disabilities.

Accessible buses are not available on all routes and at all times. The frequency and availability of accessible bus service will alter before, during and after the peak travel times. Regularly checking the timetable for your bus route is recommended.

The availability of wheelchair accessible seating on all bus routes and services cannot be guaranteed. Planning and awareness of alternate travel options is recommended.

Planning your bus journey

Accessible trips are displayed on:

• Printed timetables, accessible routes show the wheelchair symbol on the cover and also next to each accessible trip.
• Bus stop timetables also indicate an accessible trip with the letter 'a'

To plan your trip and to gain the most up-to-date timetable information go to the Transport Infoline website at www.131500.info or call 131 500

Information is also available on the State Transit Website. Click here to visit the Accessible Travel website page to assist in pre-planning your trips. Please note this service is available in English only.